Refund and Return Policy

1. Consumers can apply for a return or exchange within 15 days of receiving the product.

2. When returning or exchanging goods, the goods must be kept in a new and recoverable state, and the items are intact, including the goods themselves, shipping details, inner and outer packaging, manufacturer’s cartons and gifts; if the items are missing, dirty or exceeded when returning the goods Checking the necessary traces of use will constitute a condition that cannot be returned.

3. Please write to or contact us via “Messenger” instant message on this website within 15 days, and please leave the following information for customer service confirmation: order number / name / mobile phone number / product to be returned and number of pieces/reason for return. After the customer service understands the situation, they will contact the freight forwarder to take it back. After the goods are taken back, a refund will be made, and the customer does not need to pay additional shipping fees.

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