Shopping Notes

1. Not yet a member of the first purchase

You can select the products you like first, enter the product page, click on the style and quantity, and press “Add to Cart”. After entering the checkout screen, enter your usual E-mail “and fill in the buyer’s information” according to the system instructions, and select the delivery method and payment method, and then click “Go to checkout”, the system will guide you according to the payment method you choose Once you complete the checkout action, your purchase is complete.

 

2. Already a member of XIN QING TEA

Please log in as a member first, select your favorite products, enter the product page, select the style and quantity, and press “Add to Cart”. After entering the checkout screen, enter “buyer information” according to the system instructions, select the shipping method and payment method, and then press “go to checkout”, the system will guide you to complete the checkout action according to the payment method you selected, and you are ready Finish shopping.

 

3. How to become a member

Click “Category” on the upper right of the page, and the account information will pop up on the left side of the screen. Click “New User Registration” to enter the membership page

How to join our membership:

3.1. Register with Gmail

3.2. Re-enter user name, email, password and other personal information to register a new member account

After the above steps are completed, the system will guide you to the login account status and return to the homepage of the official website. At the same time, your E-mail will also receive a notification letter of registration completion

3.3. Special reminder: Birthday surprises are sent according to the birthday filled in, and must be filled in correctly.

 

4. Order and delivery: After completing the order process, the goods will be shipped within 1-3 working days according to the order of the order, and the goods will be delivered to the designated address according to the logistics method you choose after shipment. The shipping working days are Monday to Saturday, Taiwan time, and no shipping on Sundays. In case of out-of-stock, defective or other product conditions, we will contact you by phone or email.

 

5. Special time-scheduled shipment needs: In case of specific festivals, such as Lunar New Year, Valentine’s Day, Christmas, and major events, the shipment volume is large, we will send additional manpower to pack and ship, and occasionally there will be logistics business volume Please forgive me if there is a major delay in the delivery schedule, and please feel free to inform us of your needs and ask about the delivery status.